Prague, CZE
31.10. − 3.11.2024

Frequently Asked Questions

Registration

 

When will the registration open?

The registration will open on 27th July 2024, 20:00 here on these webpages. 

 

Registration is full, what can I do?

Wait. We will inform you when there are free spots available. You can also find this information in the News section. You can also keep track of your nickname in the pending registration approval list section of the website (currently under construction), to see where your registration status is in relation to other attendees. If an already approved registration is cancelled for any reason, the place of the registration will be given to the next person on the list, and so on. A re-registered participant will be placed at the end of the registrations pending approval list. The 10-day payment deadline for KRAZ z.s. will begin the following day after you receive your approval email.

 

I am not 18. Can I also participate?

Unfortunately, not. The consite is strictly accessible for people over the age of 18, with no exceptions. If you reach the age of 18 by 31st October 2024, you will be allowed to join the consite. Please contact the orgateam first using the contact form found on the website.

 

I can't find the reduced registration package in my registration. 

You won't - the price of reduced registration package is calculated automatically by the system, depending on which date of arrival you chose in the My accomodation section.

Payments

 

When do I have to transfer the payment to KRAZ z.s.?

Within 10 days of approved registration. If you do not, your registration will be cancelled without prior notice. The time begins on the day following your registration approval, starting at 00:01, and ends after 10 days (on the last day at 23:59). You can repeat the registration after this time, but you risk no longer having an available place.

 

How will I know about my payment status to KRAZ z.s.?

Within 5 business days, you will receive an email confirming your payment for registration along with other instructions.

 

Can I pay using Revolut?

Yes, paying by Revolut is possible. However, keep in mind that Revolut sends money via an intermediary, which is usually a bank abroad, meaning that the payment will come to us from an unknown account, and if you don't fill your credentials into notes, we have no way of identifying your payment and assigning it to your Registration. This could lead into cancelling your registration, so please, in your own interest, fill in your payment details. Also please keep in mind that Revolut payments cannot be refunded.

 

My Registration shows "Paid (with Unpaid Balance)". Do I have to send the remaining money immediately?

No. If you have a small unpaid balance on your account (up to 150 CZK / 6€) it is completely allright to pay that in cash at the Event's site during the registration on site.  However, if your unpaid balance exceeds 150 CKZ / 6€, please, make sure to send the amount to our account as soon as possible, at last before the Payments deadline. Feel free to contact us using the Contact form on our website in case of any uncertainties.

 

Can I cancel and obtain a refund for my paid registration?

Registration fee is used to cover the cost of the con including advanced payments. Therefore, the fee usually cannot be refunded. However, it is possible to transfer the registration fee and a place at the accommodation facility to another attendee if approved by organizers. The financial matters between the original and the receiving attendee are the sole responsibility of the attendees, KRAZ z.s. has no role in the financial transfer. Also, the receiving attendee will receive all commitments of the original attendee (including room sharing). Use the Contact Form to initiate this process.

 

I've already paid for my registration but I'd like to add more items. Can I?

Of course you can. However, we'd kindly ask you to minimize additional payments in order to save us some of our accounting efforts (does not apply for Binding Orders).

 

Something has happened and I can not pay within 10 days of registration.

In that case, please let us know as soon as possible using the contact form on the website. We will consider each situation on a case by case basis. Otherwise, registration will be cancelled 10 days after registration approval.

 

I couldn't pay on time and my registration was deleted. What now?

Removal of your registration does not mean ban for the con. You can create a new registration at any time, however, you risk that there will be no more places available.

 

Is it possible to pay using a credit card at the convention?

Yes, the Botel's restaurant and reception accept card payments. 

 

 

Accomodation

 

From what time is it possible to arrive at the consite?

Arrival is possible from 15:00 CEST, Thursday or Friday both. 

 

By what time do we have to depart from the consite?

Rooms will need to be vacated by 11:00, the official closing of the event is at 13:00. It is possible to store your luggages at the place until the official closing of the event.

 

When will I be able to choose a room?

You will be able to choose rooms on the website as soon as you receive the email confirming receipt of your payment for registration to KRAZ z.s.

 

Where can I park?

See the Accommodation and parking page. 

Food

 

What meals will be available at the convention?

All meals are being served at the Botel's restaurant. Breakfast is in a banquet form and is included in the base registration price. Lunches and dinners are a three - course menu selection which can be bought separately. 

 

Is the bar available on site? 

Yes, the bar will be available each day during his regular opening hours. 

 

Others

 

What are the general rules for registration and behavior at KRAZ?

Full version of the binding rules can be found in the Rules section.

 

Will there be a “headless” lounge at the consite?

For the needs of fursuiters, a headless lounge will be provided on the site, where you can dry your furry self, relax and refresh yourself. Refreshments in this room will be complimentary for fursuiters.

 

Can I bring my dog? What will I need?

Unfortunately, that's not possible. 

 

Will be WiFi available at the consite?

Yes, the Botel provides its own wifi. 

 

How do I upload a picture for my conbadge?

You can upload the image manually from your personal page (on the website), where you can enter the name and password.

 

The image used must meet the following conditions:

  • Supported formats: JPEG, PNG (transparency will be ignored), GIF, TIFF.
  • Maximum size: 2 MB
  • Recommended dimensions: 1125 × 1500 px (W x H, aspect ratio 3:4). Images will be adjusted to the correct size and eventually cropped. Too small picture will be probably blurred when scaling up. In your own interest, upload big enough images.

 


ENCZ